Support Center

How can we help?

Answers to common questions, plus the legal details — all in one place.

GainMacro is an AI-powered macro and fitness tracking app for iOS — built to make logging food, tracking workouts, and hitting your goals faster and less tedious than spreadsheets or generic calorie counters.
Free covers the essentials — basic macro and workout tracking, food search, barcode scanning, and a handful of Food Snaps each week. Grind adds AI coaching with Max, more Food Snaps, AI food suggestions, physique check-ins, restaurant discovery, and Apple Watch integration. Apex doubles those AI limits, and adds Deep Analytics plus Early Access to new features.
All GainMacro subscriptions are managed through the App Store. On your iPhone, open Settings → [your name] → Subscriptions, select GainMacro, and choose Cancel Subscription. Your plan stays active until the end of the current billing period.
Just take a photo of your meal from inside the app. GainMacro's AI analyzes the image and estimates your macros — calories, protein, carbs, and fat — automatically, so you can log in seconds instead of searching item by item.
Max is your in-app AI Fitness & Nutrition Coach — available to chat on the Grind and Apex plans. Ask Max about your macros, training plan, or how to adjust your nutrition, and get answers tailored to your goals and logged data.
Core logging — food entries, workouts, and check-ins — works offline and syncs once you're back online. AI-powered features like Food Snap, Max, and food suggestions require an internet connection to process.
Yes. We only collect what's needed to run the app and improve your experience, and we never sell your personal data. See our Privacy Policy for the full breakdown of what's collected, how it's used, and your rights.
Email us anytime at support@gainmacro.com — we typically respond within one to two business days.